Shipping Policy

Shipping Policy

Getting Your Order to Your Door

We ship from US warehouses so your outdoor furniture arrives fast, safe, and ready to enjoy.

Free Over
On all domestic orders
3–7 Business Days
Standard US delivery
Order Tracking
Every order, every step

Shipping Rates

We keep things simple. Most of our products ship free on orders over — and for everything else, rates are calculated at checkout based on weight and destination.

Destination Standard Shipping Estimated Delivery
United States (orders +) Free 3–7 business days
United States (under ) .90 – .90 3–7 business days
Canada From .39 7–14 business days
Australia & New Zealand From .49 10–21 business days
United Kingdom & Europe From .59 10–21 business days
Rest of World From .00 14–28 business days

Rates are calculated by weight at checkout. Oversized furniture items may have additional freight charges displayed before purchase. All times are estimates and may vary during peak seasons.

From Click to Patio

Day 1

Order Confirmed

You'll receive an email confirmation with your order details immediately after checkout.

Days 1–2

Processing & Packaging

Your order is picked, carefully packaged, and prepared for shipment at one of our US warehouse locations.

Day 2–3

Shipped & Tracking Sent

Once your order ships, you'll receive a tracking number via email so you can follow it every step of the way.

Days 3–7

Delivered to Your Door

Standard ground delivery to your doorstep. Most orders arrive within a week — many in as few as 3 days.

Shipping Questions

How do I track my order?
Once your order ships, you'll receive an email with a tracking link. You can also check your order status anytime by logging into your account or contacting us with your order number.
Do you ship to PO Boxes?
Due to the size and weight of most outdoor furniture, we're unable to ship to PO Boxes or APO/FPO addresses. We need a physical street address for delivery.
What if my order arrives damaged?
We package everything carefully, but shipping happens. If your order arrives damaged, take photos and contact us within 48 hours. We'll send a replacement or issue a full refund — no hassle, no runaround.
Can I change my shipping address after ordering?
If your order hasn't shipped yet, absolutely. Just reach out to us as soon as possible and we'll update it. Once an order is in transit, we can't redirect it.
Do oversized items cost more to ship?
Some larger furniture pieces (sectionals, dining sets, daybeds) may ship via freight carrier with additional handling fees. These charges are always shown at checkout before you pay — no surprises.
Do you offer expedited shipping?
Currently we offer standard ground shipping. Most domestic orders arrive within 3–7 business days. We're working on adding expedited options — stay tuned.

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.

Get in Touch